If you’re a first-time shopper on our website, tracking your order may seem like a daunting task. But don’t worry, we’re here to help! In this article, we’ll walk you through the process of tracking your order on Matching Bracelets.
The tracking feature on our website is a great way to keep tabs on your order. You will be able to see exactly where your package is and track its entire journey. In some rare cases, shipment tracking will not be possible. This happens only in those countries that have a somewhat less developed postal service.
Email Order Tracking Information
After your order has been processed and shipped, you will receive a confirmation email. This email will usually contain a tracking number in a separate “TRACKING INFORMATION” section:
This section will have a link with your tracking number that will lead directly to our order tracking page. The tracking page will update every few hours and will always have the latest information.
It is important to note that it may take some time after the shipment has been sent for the package to register in the system. If you click on the tracking link immediately after receiving the email, it is likely that no information will appear.
There is no reason to be alarmed by this. Simply wait for a day or two, and the system will most likely have registered your package by then.
My Account Order Tracking Link
If you need to track your order but don’t have your email handy, you can easily do so by logging into your account on our website. Simply navigate to the “Orders” section of your account dashboard, and you should see your order listed there. If a tracking code is available, it will be listed next to your order:
Like the one you received in the email, this tracking number is also embedded in a link that takes you directly to our order tracking page:
Once in a while, check on your shipment’s progress by clicking the Track button on the page. The bubbles along the trajectory will display the current status.
Manual Tracking Options
There are several ways to track your order manually.
One way would be to navigate to the order tracking page from within your dashboard and paste in your tracking number. This will trigger the system and display the most recent records on the status of your order.
Another option is to use an external order tracking service.
Tracking Through External Services
You can also follow the journey of your package using one of the global parcel tracking services such as Parcelsapp or 17TRACK. Using these services is extremely easy. The only thing you need is of course the tracking number of your shipment. You need to enter it on the dedicated page on these sites, and you will receive a complete report.
In addition to these two that we mentioned, there are a large number of services on the net that do the same job. Please note that all these services may or may not correctly recognize and track your package’s journey. This is because there are a really huge number of shipping companies out there. Each of them has its own system of recording data about shipments, which may not be compatible with all package tracking services. That is why we recommend that you use the order tracking option on our website.
Transporting shipments around the world is a very complex task involving a large number of participants. Because of this, real-time tracking of those shipments is challenging and no package tracking system is infallible, including ours.
Therefore, if it happens that the status of your shipment does not change for days, do not worry too much. The most likely reason for this is precisely the complexity of the system and the lack of up-to-dateness of the actors participating in the entire process.
Of course, there are also real problems that can affect the speed of changing the status of your package. Here, above all, we mean the speed and quality of the shipping provider, the local postal service, customs procedures, etc. In any case, it is very convenient to be able to follow the journey of your package, and that is why we have implemented this possibility on our site.
We hope that we have been able to explain to you the easiest way to follow the journey of your package. If you still have any doubts, feel free to contact us and we will help you. You can contact us via the Contact & Help page on our website, or directly via email at firstname.lastname@example.org.