Frequently Asked Questions

Shipping is absolutely free! We strive to bring our customers great value and service, and offer free shipping worldwide, for all your orders.

You can read everything related to item shipping, pricing and delivery timetables on our Shipping & Delivery page.

Yes! You will receive an e-mail containing a tracking number as soon as your package is shipped. Clicking a link will lead you to an order tracking page on our site. You can read a detailed description of the process in this article.

If you have any issues, please contact us as soon as you can. We are dedicated to our customers and we’ll do anything we can to resolve any issues in the fastest way possible.

100% – The entire payment process uses PayPal servers, and we don’t have access to your credit card number. You can read more about the steps involved with making a purchase on our website on the Shopping & Payment page.

All payments on our site are in USD (United States Dollar).

Be advised that if you use a different currency on your card, PayPal may charge you additional fees for the purpose of currency conversion.

For more information, please consult Paypal’s fee/pricing lists applicable for your region and currency.

Here at Matching Bracelets, we use PayPal as our exclusive payment processor to maximize our users’ security and ensure a high-quality experience.

Payment through PayPal and our website’s checkout process should be easy and intuitive, but you can find some more details and a step-by-step outline here.

If for whatever reason you’re not happy with your purchase, you can rely on our 30-day easy return policy. Read more here for a detailed explanation on the terms and procedures involved with getting a refund.

We’re always here for you. If you have any more questions, use the contact form on this page, or email us directly at, and we’ll try our best to respond as soon as possible.

Can’t Find an Answer?

If you have any questions, feel free to send us a message and we will do our best to answer you as soon as possible.